FAQs

Groups of 10+ can receive up to £5 off each ticket on Feature Fixtures, Weekends & Bank Holidays, and up to £3 off each ticket for Monday to Friday Fixtures.

If you're booking General Admission for 40+ people, please get in contact with our sales team for a bespoke offer.

Online tickets remain open before and during each fixture and can be used to purchase tickets on the day of racing.

Yes! Advance ticketing options give you an average of £5 off the gate price

Yes, students with valid ID receive a £5 discount. This discount is applied against the on the day ticket price and is only available on Grandstand tickets purchased on the day of racing. Valid Student ID Card required.

Yes! Online tickets remain open during each fixture and can be used to purchase tickets on the day of racing. You can also buy a ticket on the gate via card payment only. 

All tickets will be sent via email. This includes tickets for restaurant and hospitality bookings. You will receive your ticket(s) two weeks before the fixture you are due to attend. If you’ve booked your tickets within two weeks of the fixture, these will be sent immediately. Sometimes these can land in your junk folder so please check before getting in touch.

Unless at the request of the racecourse (for example carers tickets), there is no longer an on the day ticket collection option. All tickets can only be sent via email.

No, we can scan e-tickets off mobile devices (mobile phones & tablets). If you wish to print them off and bring them along in paper format this is fine.

Once purchased, refunds or transfers on tickets and any other online purchases will only be available in the case of fixture abandonment or event cancellations and not for any other reason. Please see our terms and conditions of entry for full details.

We welcome children and families. Children 17 and under go free to the races when accompanied by an adult (some exclusions apply for Festival fixtures and Live After Racing events).  You need to collect a child’s ticket from the ticketing office or turnstile on the day of the racing whilst accompanied by a full paying adult (max.3 children per adult).

• Simply visit https://www.arenaracingcompany.co.uk/racing/horse-racing/our-racecourses/
• Select the racecourse you'd like to visit.
• Browse through the racecourse's fixtures and choose the date you'd like to attend.
• For tickets - Select the ticket you'd like to buy and add this to your basket. At the checkout, enter your unique Gift Voucher code for full or part payment in the 'Add Gift Voucher Code' field.
• For restaurants and hospitality packages - Call the racecourse on 01342 834800 with your gift voucher number to hand. Your gift voucher can be used as full or part payment over the phone.
• Any balance left will be credited to your account to use at a future event
• Your ticket(s) will be emailed to you

Rewards4Racing is the sport’s award-winning rewards programme, presenting racegoers with fantastic opportunities to enjoy unforgettable racing experiences for less. With Rewards4Racing, you can collect points when shopping online with over 4,000 retail partners, and you can also collect points on all of your sports bets with four betting partners. If you don't have an account with bet365, Betfair, Betfred or Coral, you can sign up via the Rewards4Racing website and deposit today to collect an extra £20 worth of points. 

Seniors aged 60+ as well as students can all benefit from a £5 discount. This discount is applied against the on the day ticket price and is only available on Grandstand tickets. Tickets must be purchased on the gate where proof may be requested.

Assistants will receive free admission to the racecourse when accompanying a paying guest with accessibility requirements.   
Assistant tickets can be collected from the racecourse office on the fixture when supporting documentation of accessibility requirements is provided (e.g. a Blue Badge (with accompanying photo ID), Disabled Living Allowance, Personal Independence Payment or signed letter from GP (with accompanying photo ID). 

Please email info@lingfieldpark.co.uk with your name and details of the fixture you wish to attend to arrange these tickets.

Customers who wish to redeem vouchers from third-parties must redeem these at least two weeks before the fixture they wish to attend.

Typically, gates open two hours before the first race. For feature and festival fixtures, gates may open earlier. 
Check the what’s on fixture page for the date you’re attending for the most up-to-date time, as race times are subject to change. 

Races will take place at different times and can also change last minute, so please check your specific fixture. 

Typically, the racecourse, along with bars and food outlets, will close shortly after the last race. For Live After Racing nights or themed racenights with music after racing, the live act will perform for an hour to 90 minutes after the last race and the racecourse will close shortly after the performance. 

Check the what’s on fixture page for the date you’re attending for the most up-to-date times.  

Our priority at Lingfield is making sure that you have a comfortable and enjoyable experience with us. We would remind all racegoers that race meetings at Lingfield are predominantly outdoor events, and that they are mindful of the weather when deciding what to wear. Please click here to view our Dress Code Guidance.

You can find full details of how to get to the racecourse by car, air, train and bus on our Get Here page. Alternatively, you can find the full address on our Contact Us page.

Yes, absolutely. We welcome coach groups to the racecourse.  On arrival, coaches will be directed to our allocated coach parking.  

Please use the Main Gate turnstiles when you arrive.

Car parking at Lingfield Racecourse is free and plentiful. If you wish to leave your car overnight, please inform the parking stewards on your arrival and be aware that this is done so at your own risk.

Parking can be found on Racecourse Road and is sign posted.

You’ll always be able to grab a drink and bite to eat when you come racing.  Different bars and food outlets will be available depending on how busy the fixture is likely to be. 

No food or drink can be brought into the racecourse. There are plenty of outlets available where you can purchase a variety of food and drink.

No alcohol can be brought into the racecourse. There will be a range of bars open selling a variety of alcoholic and non-alcoholic drinks.

Barbecues are not allowed to be used at the racecourse.

We do all we can to ensure our visitors enjoy their day. This includes making our venue an easily accessible place and adding in extra features to make guests comfortable wherever possible. Click here for more information.

Personal Assistants will receive free admission to the racecourse when accompanying a paying guest with accessible needs.  

Personal Assistant tickets can be collected from the racecourse office on the fixture when proof of accessible needs is provided (e.g. Disability Living Allowance, Personal Independence Payment or signed letter from GP (with accompanying photo ID). 

Please email info@lingfieldpark.co.uk at least 24 hours in advance with your name and details of the fixture you wish to attend to arrange these tickets. Subject to availability. 

Betting at horse racing is a time-honoured tradition. If you wish to join in, there are a number of places across the racecourse where you can place a bet – either with the tote, which is a pool betting option (similar to the lottery) or with the on-course bookmakers. 
Find out more about betting at the racecourse. 

No – There are no cash machines on site. All catering and bars accept debit or credit card payments only. The tote, along with bookmakers do accept cash payment and some may also accept debit card payments (no credit cards).

Yes – bookmakers will still accept cash and some will also accept debit cards. There are no cash machines on the racecourse so if cash is your preferred method then please ensure you bring this with you. 

All bars and food outlets are cashless and will be accepting card and contactless payments only. However bookmakers and the tote will still accept cash payments. As there are no cash machines on the racecourse, please bring cash with you if this is your preferred payment method with bookmakers. 

Download your free, digital racecard on the morning of racing here. Printed racecards will be available to purchase at the racecourse.

Unless you have booked a ticket with a reserved seat included, a restaurant package or hospitality option, there is only limited seating available across the racecourse and the majority will be outside.

Chairs will not be allowed to be brought into the racecourse during weekend fixtures, unless for medical reasons. For all other fixtures, we take a pragmatic approach and allow chairs into the racecourse when crowd size allows. This is always at the discretion of the safety officer on the day.

Smoking is permitted in the allocated smoking rings across the racecourse. Smoking is not permitted in the grandstands.

Our brand-new app is coming! More details will be available shortly.

All Wheelchair users have access to a viewing platform to watch the racing, which is situated on the Eclipse Lawn

Lingfield Park resort boasts a luxury hotel on site. Enquire about room rates and availability here.

For turf tracks, the amount of rainfall will impact the ‘Going’ at the racecourse. Simply put, this is the condition of the racing surface and how ‘hard’ or ‘soft’ the ground is. Different horses enjoy different ground conditions and therefore the going reports are vital for a horse’s trainer and owner in deciding when and where a horse should run.  

The health and safety of all participants and horses is our top priority. If the racing surface is deemed unraceable (this could be due to waterlogging, frozen surfaces or even too hard a surface) or extreme weather conditions are unsafe, a fixture will be abandoned. If this happens, customers will be alerted and the information will be available immediately on our website – there is no need to call. 
Full or partial refunds will be automatically provided according to our refund policy, available on our terms and conditions of entry.  

With the exception of Guide Dogs of the Blind and other Assistance Dogs, dogs are not permitted to enter the racecourse. In the interests of animal welfare, no dogs are permitted to be left in cars and we politely request that all dogs are left at home.

At all meetings we ask you to ensure that no flash photography takes place near the horses.  
Otherwise, you are welcome to take photographs for personal non-commercial use only. During live music and entertainment, the artists' management retain all image rights. Any photographer that is felt to be impeding or contravening these rights without accreditation and prior written consent will be requested to leave the premises.  
You cannot take images for commercial purposes without prior permission from the racecourse and provision of press accreditation.   

Note 
Professional filming and photography takes place here at the racecourse for various publications and broadcasting and race goers (including families) consent to being filmed, photographed and otherwise recorded by the Racecourse or any authorised third-party. By entering the racecourse, you accept our terms and conditions of entry, which authorised by the Racecourse the right to broadcast, publish, licence and use any photographs, film, recordings or images of you without payment or other compensation in any promotional literature produced by Arena Racing Company. Full copies of our Terms & Conditions are available here.